Carnival Cruise Line has introduced new features to its GoCCL Navigator, the award-winning online platform for the cruise line’s travel advisors. The enhancements to the platform will streamline the booking process allowing advisors to maximize their time, support their business and grow their income more efficiently.
The new design, which was accessible to some travel advisors April 15, 2024, is expected to be fully rolled out to all users by the end of the week. The revamped and upgraded online platform design makes it easier for searching, viewing and comparing offers, as well as the following enhancements:
- Enhanced Offer Details–Fares will be easier to review and compare to other offers with a simplified list of key benefits and fine print details.
- Special Offers Red Tag–Red tags will now be shown spotlighting when clients have a special VIFP offer on a sailing.
- Accessible Staterooms–Booking accessible staterooms will now be available on GoCCL.com, eliminating an extra step of calling in for the request.
- Side-by-Side Offer Comparison–This feature will be enhanced to include price and benefits at-a-glance.
- Desktop + Mobile Access–All updates are available across desktop and mobile to book wherever and whenever.
Carnival Cruise Line Senior Vice President of Global Sales and Trade Marketing said, “We deeply value our travel advisor community, whose expertise and passion are an integral part of our success. The latest updates on GoCCL.com are based directly on advisors’ feedback and make it easier than ever to match clients’ needs with the perfect Carnival cruise to deliver exceptional service, all while saving valuable time by doing it quickly online.”
These new enhancements to the online platform will make GoCCL.com one of the easiest and most accessible booking tools in the industry further solidifying Carnival’s commitment to its loyal travel advisor community.